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How To:

Create a Customer Account:

1. Click the "Create Account" button located in the right side menu. 


2. Fill out all of the appropriate information and click the "Create Customer Account" button.


3. Fill in all of the appropriate information and click "Finished" button.

 

*Your Customer Account will not be activated instantly. You will be able to login using your user name and password at this point. You will not have access to your shopping cart until your Customer Account has been approved by the site administrator.

How to View Products:

1. Move the mouse over the “Products Catalog” link located in the left side menu or the footer. In the sub menu that appears select the product section that you wish to view and click the word.

 

2. If you click the “Products Catalog” link you will go to a page that has all of the product sections. Select the product section you would like to view from here.

3. If you are familiar with our product identification numbers you may enter in
the number of the specific product you are looking for.


 

Purchasing of ICI Products

Illinois statute requires state agencies give ICI preference when procuring
items manufactured by ICI (30 ILCS 500/ Illinois Procurement code). Purchases
may be made without obtaining competitive bids by state agencies.
Local governments and not-for-profit organizations as well as county,
municipal units and other public institutions may also purchase by CMS
before an order is placed. All Industries products may be purchased using a
State of Illinois Order For Delivery Form (IL 401-0105).

METHODS OF ORDERING:

Using This Web Site:

STEP 1: Navigate to the product you would like to purchase.

STEP 2: Left click the image of the product you would like to purchase.

STEP 3: Select the "specific criteria" for the product you would like to order.

STEP 4: If you are ordering clothing be sure to type in your specific size
before
you add the product to your cart. *If the clothing size is already
specified you may skip this step.

STEP 5: Click the "Add to Cart" button.

STEP 6: On the cart page click the "Edit Quantity " button. Type in the quantity of the product you would like to order. Then click the "Update " button.

STEP 7: After you have finished adding all of the products you would like to
purchase to your shopping cart click the "Checkout" button.

STEP 8: In the first step of the Checkout process type in your OFD number and
the approved by signature. Be sure to click the "Send to Order" button before
you click the "Next" button.

*It is especially important that you type in and remember your OFD number
before you process your order.

 

 

STEP 9: At this point you will have another opportunity to edit your order.
If there are any changes that you wish to make, make them now. Then click
the "Next" button.

 

STEP 10: If you are using the bill to method, check the box and click the "Next" button.

If you are using the credit card payment method, type in the appropriate information. 

 

 

STEP 11: If you have any special requests or instructions for your order type them in the space provided. After you have checked to be sure that all of the information for your order is correct click the "Finished" button.

STEP 12: Once your order has been successfully submitted you will see a screen similar to the one below. When you click the "Home" button your shopping cart will automatically be cleared.

 

*You can view the status of your order at any time by clicking the "Order Status" link and logging in. Once you are logged in you can type in your OFD number to view the status of your order.

 

BY PHONE:

STEP 1: Call (800) 634-0213 Jacksonville Center.

STEP 2: Give the Customer Service Representative the following Information;

a. Your name and the name of your agency
b. Description of item(s) you want (pants, brooms, furniture, etc.).
c. Product Numbers
d. Quantity of items you want to order.
e. Your fax number so you can receive confirmation of your order, which
you will sign and return (if you are in overall agreement with it), so that your
order can be processed.
f. Your Tax Exempt Number.

STEP 3:Provide the name of the person(s) and address(s) where you want the
Order shipped.

STEP 4:Provide a Bill to Address and to whom attention, if different from ship
to
information.

STEP 5:Provide your Agency’s Purchase Order Number if you have one or we
will assign one to your order.

BY FAX:

STEP 1:Fill out the Order for Delivery Form (IL 401-0105)

STEP 2:Fax all Orders to (217) 243-2246 Jacksonville Sale Center.

STEP 3:Be precise as possible when filling out your OFD. Make sure the
product number matches the product price and description of the item(s) ordered.

STEP 4: Be sure to include a phone number and a name of a ‘contact persons’
name in case there are questions concerning the order.

BY MAIL:

STEP 1: Fill out an OFD (Order for Delivery) Form (IL 401-0105)

STEP 2: Mail your orders to:

Jacksonville Correctional Facility
Illinois Correctional Industries
ATTN: Debbie Young
2268 East Morton Ave.
Jacksonville, IL. 62650

STEP 3: Be sure to include a phone number and a name of a ‘contact person’
in case there are questions concerning the order.

BY E-MAIL:

Complete your order and E-Mail it to us at: ICI@doc.illinois.gov

HOW TO FILL OUT AN “OFD” (ORDER FOR DELIVERY) FORM

To ensure fast and prompt service when ordering products from ICI Industries,
these
are the steps to take in filling out your Order for Delivery Form (OFD).
This is to avoid receiving the wrong product and causing a delay in completing
your order. The  steps on this sheet coincide with the OFD Illustration form:

STEP 1: Date:  Be sure to fill in the actual date you place the order.

STEP 2: Agency’s Purchasing Order or (OFD) Number: Provide a number if
you have one, if not, we will provide one for you.

STEP 3: Ship To: Give the name and address of the person to whom you want the order shipped.

STEP 4: Bill To: State where the billing will go if the information is different
from the ship to person. If not, put “Same”.


STEP 5: Phone Number & Contact Person: Please provide your phone
number, extension, and a contact person’s name in case there are any
questions concerning your order.


STEP 6: Product Number: Include the number of the particular product item
you order.


STEP 7: Product Description: Give an accurate description of the product items, Pants, Sheets, Mops, Double Pedestal Desk, etc. that you order.

STEP 8: Special Instructions: Be sure to indicate the location of any Logos you
may want on your clothing items or the finish on any furniture or the fabric and color on any chairs that you order.

STEP 9: Product Size / Measurements: Please state the size and/or
measurements of any items you order. Lg., 36” x 42” x 30”, 3XL, etc.

STEP 10: Quantity: State the amount of each product you want to order.

STEP 11: Unit Of Measurement: Give the unit of measurement. Ea., Doz.,
100 per case, per sq ft., Drum, or Box.

STEP 12: Unit Price: Be sure to include the “per unit cost” of each item ordered.

STEP 13: Total Price: The total price is the quantity times the unit price on each
line of your OFD.

STEP 14: Tax Exempt Number: Include your Tax-exempt number when placing
an order for ICI Products.

STEP 15: Subtotal:Are the totals of all lines on a particular OFD.

STEP 16: Shipping and Handling: The standard shipping and handling cost
is 6.5%, which will be added to the subtotal.

STEP 17: Grand Total: Is the sum of the subtotal plus the shipping and handling cost.

STEP 18: Approved By:This is the final step in completing an OFD before faxing, mailing or e-mailing it to ICI Industries at the Jacksonville Correctional Center




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